The Osprey Agency has the ability to make every interaction feel like it's the highest priority of the day. They never forget the importance of the task at hand to their clients but still make it feel like you are working with family.
~Dean and Denise
We pride ourselves on giving exceptional service to each of our clients every day. We suppose any insurance company can say that, but we truly mean it. Here are some personal stories from our amazing clients:
In an age where the term "customer service" is usually just words on a webpage, Mike and the Osprey Agency actually provide real service. My previous agent never called me again once my policy was in force. Mike calls me often just to check in and make sure nothing has changed. He has expertly handled several claims in a prompt, efficient manner. When rates go up, he takes great care in searching for a better, more cost-effective solution. Mike is a real professional who honestly cares about you; I think they call that customer service.
As a long-time client I can truly say that Mike Wacker and the Osprey Agency are at the top in providing personal and professional service. I have complete confidence knowing that I am well protected and well cared for.
I would highly recommend Mike Wacker and the Osprey Agency to anyone needing to obtain insurance or thinking of moving their insurance to a new agent. He and his staff are very attentive to detail and thorough. I come from an insurance background and I am therefore very hard to please. I am indeed pleased with them! I think you will be too!
Osprey Agency has been my insurance broker for about 20 years. They are independent agents which means they review my insurance needs and then see which insurance companies can give me the best coverage at a reasonable cost for my business, my home, my cars, my boat and my umbrella coverage. When renewals came I used to spend hours doing what they do for me. Their professional expertise has given me excellent coverage at a reasonable price along with freeing up a lot of my time. I highly recommend Osprey Agency.
We have worked with Osprey for nearly 10 years and have received outstanding service and attention to our business, auto and home insurance needs. Several times over the years we have needed quick responses and they have gone above and beyond and acted with urgency to meet our needs. We really feel like Osprey is taking care of us and our family's safety and security.